MITSUBISHI COMFORT
ComfortUp is proud to be a top online re-seller of Mitsubishi Ductless Mini Split Systems. With the most on-hand inventory and shipping locations all over the United States, we are committed to providing for your needs with the fastest shipping available. Our Product Specialists are trained to provide superior customer support and we are here to serve the needs of all types of customers. Need something you don't see online? Give us a call at 855-337-0001; we have direct access to Mitsubishi and their distribution centers; if they make it and you need it, we can get it.
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About Mitsubishi
Mitsubishi Electric's Cooling & Heating Division has been the US-leader in the ductless air conditioning market for over three decades. The Mr. Slim product line has been one of the best-selling systems since 1982. Even more impressive than the sales has been the constant R&D and engineering feats over the years.
The Mitsubishi Electric US advanced climate control systems have helped enhance customers’ homes and lives. Their systems provide personalized comfort while conserving energy and promoting environmental sustainability. Mitsubishi is proud to be among the top manufacturers of cooling and heating systems in the world, and their goal is to be the number one provider of comfort without compromise.
We are thrilled to offer Mitsubishi ductless split systems at ComfortUp, and are excited about what the future holds from one of the leading HVAC engineering companies in the world. Mitsubishi Electric.
Here are some features Mitsubishi offers to bring you total home comfort:
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- Single-zone systems rated upto 30.5 SEER
- Multi-zone systems rated upto 18 SEER
- System capacities ranging from 6,000 BTU - 60,000 BTU
- Smart controls & Wi-Fi capability
- Specialty systems available (including ceiling cassettes, concealed duct, and floor/ceiling mount)
- Cooling only, heat pump and hyper heat systems available
Mitsubishi Warranty Specifics
STANDARD 5-YEAR WARRANTY
The parts are warranted for a period of five (5) years and the compressor is warranted for a period of seven (7) years to the original owner of the System. If any parts should prove defective due to improper workmanship and/or material for a period of five (5)/seven (7) years from the date of installation, METUS will replace any defective part without charge for the part. Replacement parts are warranted for the remainder of the original 5/7-year warranty period. Parts used for replacement may be of like kind and quality and may be new or re-manufactured. Defective parts must be made available to METUS in exchange for the replacement parts and become the property of METUS.
10-YEAR WARRANTY EXCEPTION
If the System is installed in a residential single-family home and registered within 90 days from installation, the parts and compressor will be warranted for a period of 10 years, to the original owner, so long as the original owner resides in the home. So all the same legalities mentioned in the standard warranty apply, but you can receive 10-years of parts coverage.
12-YEAR WARRANTY EXCEPTION
If the System is installed in a residential single-family home and registered by a Diamond Contractor or Ductless Pro within 90 days from installation, the parts and compressor will be warranted for a period of 12 years, to the original owner, so long as the original owner resides in the home. So all the same legalities mentioned in the standard warranty apply, but you can receive 12-years of parts coverage.
Mitsubishi warrants their product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of manufacture. This limited warranty does not cover labor or other costs incurred. Proof of proper installation by a state-licensed HVAC/R Contractor will be required in order to validate warranty eligibility. For full details and exclusions, please click here.
The REAL DEAL on HVAC/R Warranties
At ComfortUp we pride ourselves on outstanding customer service and superior product knowledge. We take the time to talk to our customers, build relationships and tell them like it is. That's why we're going to tell you that warranties on HVAC/R products stink!
While it sounds great to have 5, 10 or even 12-year coverage, the manufacturer's warranty is there to protect the manufacturer, not the consumer. That's why you'll see that Labor Expenses are NOT covered under the manufacturer's warranty. This shortfall is not specific to Mitsubishi, unfortunately it is an industry standard; parts are covered, labor is not. In the grand scheme of things, parts are cheap and you will pay dearly for labor expenses, even for a "warrantied" repair. This can be extremely frustrating in the midst of dealing with a system failure.
Why are we telling you this? Don't get us wrong, Mitsubishi makes a great product and 99.9% of the time, the systems work flawlessly when installed properly by a state-licensed HVAC/R Contractor. However, these are man-made products and while a system failure is not anticipated, they do sometimes happen.
We want you to love and enjoy your Mitsubishi Mini Split. That starts with getting a great price from ComfortUp, having it quickly shipped right to your location, and then having it properly installed by a state-licensed HVAC/R Contractor. To go a step further, ComfortUp offers Extended Product Warranties. Have peace-of-mind with 3, 5, 7 or 10-year Extended Warranty options. With no deductibles, you can rest assured that once your Extended Warranty is registered, you are covered for no further out-of-pocket expenses if a system failure should occur within your selected coverage period.
To learn more about our Extended Product Warranties, click here or SHOP NOW.
Unfortunately, due to the impacts of COVID-19, Mitsubishi experienced severe production issues around the world, so you may notice that many Mitsubishi products show Out Of Stock. If there's a specific Mitsubishi product you are interested in that is out of stock, you can view the product page and press the NOTIFY ME WHEN AVAILABLE button. This will immediately send you an email when that product comes back in stock. If you Contact Us, our Product Specialists may be able to find you a comparable product or give you a better estimation on when your desired product will be available.
We appreciate your patience and understanding on this matter.